General terms and conditions

  1. Scope
  2. Information on this website
  3. Disclaimer
  4. Prices
  5. Conclusion of contract
  6. Payment options and retention of title
  7. Delivery, obligation to inspect, notification of defects and return
  8. Revocation and return
  9. Warranty
  10. Liability
  11. Data protection
  12. Further provisions
  13. Contact
  1. Scope of application

The use of this website and the business relationship between dr reinwald vital ltd, Lord Byron Str. 61-63, 6023 Larnaka, Cyprus and its customers shall be governed by the following General Terms and Conditions (GTC) in the version currently available and valid when the website is accessed or when goods are ordered.

A customer is any natural or legal person who does business with dr reinwald vital ltd. The GTC, the terms of delivery and payment and the data protection provisions may be amended from time to time. dr reinwald vital ltd requests that you read these provisions carefully each time you visit the website and place an order for goods.

These GTC apply exclusively. Any terms and conditions that conflict with, supplement or deviate from these GTC shall require the express written confirmation of dr reinwald vital ltd. in order to be valid. By using this website or ordering goods, the customer confirms that he/she fully accepts these GTC, including the terms of delivery and payment.

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

The operator of this website is dr reinwald vital ltd (see imprint).

  1. Information on this website

The website of dr reinwald vital ltd contains information about products and services. Prices and product range as well as other changes are subject to change without notice. All details on or (product descriptions, illustrations, films, dimensions, weights, specifications, prices and other details) are to be understood as approximate values only and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. dr reinwald vital ltd always endeavours to provide all details and information on this website in a correct, complete, up-to-date and clear manner, but dr reinwald vital ltd cannot provide any guarantee for this, either explicitly or implicitly.

All offers on this website are subject to change and are not to be understood as a binding offer.

dr reinwald vital ltd cannot guarantee that the products listed will be available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and may change at any time and without notice.

  1. Disclaimer

dr reinwald vital ltd products are for nutrition and well-being and therefore do not affect any Drug Act of any country. A good nutritional status can help the organism prevent or to overcome diseases. All statements describe characteristics and physiological effects, which can be different for consumers, and do not constitute a healing or health promise.

Information contained within this website is not intended to provide diagnoses, treatments or therapies; it is solely intended for informational purposes and is not intended nor implied to be a substitute for professional medical advice relative to any specific medical condition. Always seek advice from a qualified health provider for any questions you may have regarding a medical condition. The descriptions, information and statements accompanying each dr reinwald vital product have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure or prevent any disease or medical condition.


The contents of the and sites are for educational, informational and product description purposes only. The web site and its content are not intended to make health claims for listed products, but describe the impact of supplements on the structure and function of the body. If you have a medical condition, you should consult your physician. The benefits noted from taking dr reinwald vital supplements refer to increased well-being and improved functioning, such as of the immune system. Always seek the counsel of your physician or other qualified health practitioner with any concerns you may have regarding symptoms, a medical condition, or the use of any products. You should not disregard professional medical advice or delay in seeking it because of something you have read on the or sites.

Disclaimer of Warranties:
Reliance on any information provided by dr reinwald vital ltd, its employees, or others appearing on the site at the invitation of or, to the site is solely at your own risk. makes no representations or warranties of any kind with respect to this site or its contents. The use of this site and its content is at your own risk. dr reinwald vital ltd, its licensors and suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose. In no event shall dr reinwald vital ltd, its directors, board members, employees or other representatives, or its licensors or suppliers or any third parties mentioned on this site, be liable for any damages resulting from the use of the information on this site or due to the use of products advertised herein. This is a comprehensive limitation of liability to the extent allowed by federal and state law that includes personal injury, including death, caused by your use or misuse of the site or its content and applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Such limitation includes actions based on warranty, contract, tort or any other legal theory, and whether or not dr reinwald vital ltd is advised of the possibility of such damages.

  1. Prices

Unless expressly stated otherwise, the prices quoted by dr reinwald vital ltd for the consumer include the statutory value added tax. Prices are quoted in US Dollars(USD).

Any shipping costs will be charged additionally, unless otherwise provided for, and are to be paid by the customer. The shipping costs are shown separately in the order process.

All changes, errors and misprints are reserved. In particular, dr reinwald vital ltd may make price and other changes at any time without prior notice. Consultancy and support services are not included in the sales prices.

  1. Conclusion of contract

The offers on this website constitute a non-binding invitation to the customer to order products and/or services from dr reinwald vital ltd. By placing an order via this website, including acceptance of these GTC, the customer submits a legally binding offer to conclude a contract.

dr reinwald vital ltd will then send an automatic “order confirmation” by email, which confirms that the customer’s offer has been received by dr reinwald vital ltd. Orders placed are binding for the customer. Unless expressly agreed otherwise, the customer has no right of return or withdrawal.

The contract is concluded as soon as dr reinwald vital ltd sends a declaration of acceptance “order confirmation” by email, in which the dispatch of the ordered products or services is confirmed.

Orders will only be delivered after receipt of payment in full (exception: payment by invoice) and provided that the goods are available. If it becomes apparent after conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, dr reinwald vital ltd shall be entitled to withdraw from the entire contract or from a part of the contract. If the customer’s payment has already been received by dr reinwald vital ltd, the payment will be refunded to the customer in full or in part. If payment has not yet been made, the customer shall be released from the obligation to pay. dr reinwald vital ltd shall not be obliged to make a replacement delivery in the event of cancellation of the contract.

  1. Payment options and retention of title

The payment options specified in the order process are available to the customer.

dr reinwald vital ltd reserves the right to exclude customers from individual payment options or to insist on payment in advance without giving reasons.

dr reinwald vital ltd may charge interest on arrears of 5% per year and a reminder fee of a maximum of USD 20.- per reminder if the customer is in default of payment. The customer expressly accepts the costs charged by dr reinwald vital ltd for collection and damage caused by default.

The products delivered to the customer remain the property of dr reinwald vital ltd until payment has been made in full. dr reinwald vital ltd reserves the right to withhold or completely refuse further deliveries in the event of non-acceptance of ordered goods or default in payment. In such cases, the customer accepts to compensate dr reinwald vital ltd for the damage caused by the customer.

The customer will only choose the payment option “payment by invoice” if he is willing and able to correctly meet the payment deadline listed on the invoice and to pay the invoice amount in full. Otherwise, the customer chooses the payment option “credit card”, “PayPal” or “prepayment”. Should the customer choose the payment option “payment by invoice” and fail to settle the invoice, the customer expressly accepts the accusation of deliberately causing damage to dr reinwald vital ltd with all the resulting legal consequences and costs for the customer.

  1. Delivery, duty to inspect, notice of defects and return

Deliveries are sent by post, DHL or courier service to the address specified by the customer in the order. Invoicing shall take place by eMail and/or by post. With the dispatch, benefit and risk shall pass to the customer, insofar as this is legally permissible.

If the delivery cannot be delivered or if the customer refuses to accept the delivery, dr reinwald vital ltd may dissolve the contract after notifying the customer of the complaint by e-mail and setting a reasonable deadline as well as charging the customer for the costs incurred.

The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects (e.g. shortage or transport damage) immediately in writing by e-mail or letter to the service addresses (see imprint). Any notification later than 3 days after delivery of the package cannot be considered.

Returns to dr reinwald vital ltd shall be made for the account and at the risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address given by dr reinwald vital ltd in (see imprint).

If the inspection by dr reinwald vital ltd reveals that the goods have no identifiable defects or that they are not covered by the manufacturer’s warranty, dr reinwald vital ltd may charge the customer for the effort involved, the return shipment or any disposal.

  1. No return & No refund policy

The dr reinwald+vital brand stands for superior quality. In order to guarantee this quality of our products, we have decided not to accept any returns, as we do not wish to re-stock and sell products once they have been returned, even if they are still originally sealed. This way we can guarantee that all products you receive from us are fresh and in best condition.

We ask for your kind understanding that we do not offer returns, refunds or exchanges. With your order you accept our no return & no refund policy.

  1. Warranty

dr reinwald vital ltd always endeavours to deliver goods in perfect quality. In the event of defects notified in good time, dr reinwald vital ltd shall guarantee that the item purchased by the customer is free of defects during the statutory warranty period of generally two years from the date of delivery. It is at the discretion of dr reinwald vital ltd to provide the warranty through free repair, equivalent replacement or refund of the purchase price. Further claims are excluded.

The warranty does not cover normal wear and tear or the consequences of improper handling or damage by the customer or third parties, or defects attributable to external circumstances. The warranty for consumables and wear parts is also excluded.

dr reinwald vital ltd is not able to provide any assurances or guarantees for the up-to-dateness, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, no representations or warranties are made that the use of the website will not infringe rights of third parties not owned by dr reinwald vital ltd.

  1. Liability

dr reinwald vital ltd excludes all liability, irrespective of its legal basis, as well as claims for damages against dr reinwald vital ltd and any auxiliary persons and vicarious agents. dr reinwald vital ltd shall in particular not be liable for indirect damage and consequential damage caused by a defect, loss of profit or other personal injury, property damage and pure financial loss of the customer. Further mandatory legal liability, for example for gross negligence or unlawful intent, remains reserved.

dr reinwald vital ltd uses hyperlinks only for the customer’s simplified access to other web offers. dr reinwald vital ltd can neither know the content of these web offers in detail, nor assume liability or other responsibility for the content of these websites.

  1. Data protection

dr reinwald vital ltd may process and use the data recorded in the course of concluding the contract for the purpose of fulfilling the obligations arising from the purchase contract and for marketing purposes within dr reinwald vital ltd and companies associated with it. The data necessary for the performance of services may also be passed on to commissioned service partners (logistics partners). Any further forwarding of data is excluded.

The customer authorises dr reinwald vital ltd to take all actions suitable for clarifying the customer’s creditworthiness. This also includes data comparison and data exchange with persons or companies suitable for this purpose.

  1. Further provisions

dr reinwald vital ltd expressly reserves the right to amend these GTC at any time and to bring them into force without notice. It is the customer’s responsibility to inform themselves of the contents of these GTC and other terms and conditions listed on the website before making a purchase.

Should individual provisions of these GTC be ineffective or unenforceable or subsequently lose their legal effectiveness or enforceability, this shall not affect the effectiveness of the remaining provisions. The invalid or unenforceable provisions shall be replaced by the relevant statutory provisions.

In the event of disputes, exclusively substantive Cypriot law shall apply to the exclusion of conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.

The place of jurisdiction is exclusively 6023 Larnaka, Cyprus.

  1. Contact

If you have any questions about these GTC, please contact dr reinwald vital ltd (see imprint).